Returns & Exchanges
At HOUSE OF ERRORS, we strive for perfection but understand that sometimes an item may not meet your expectations. We offer a 14-day return window for all unworn garments in their original packaging and condition.
Return Process
- 1.Initiate Your Request
Log into our returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack the items in their original HOUSE OF ERRORS packaging, ensuring all designer tags and authenticity cards are included.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized courier location.
- 4.Quality Inspection & Refund
Once our atelier inspects the returned goods, your refund will be processed to the original payment method within 7-10 business days.